Support
If you need help with your profile, account access, or dashboard tools, use the options below.
Common help areas
- Updating your profile content and images
- Password reset and account login issues
- Enquiry emails and contact details
- Understanding profile suggestions and completeness
How to read your dashboard
- People viewed your profile: how many people opened your public profile in the last 30 days.
- People reached out: how many people sent your contact form in the last 30 days.
- People tapped to call: how many people tapped your phone number in the last 30 days.
- Contact rate: the share of profile views that became contact-form messages.
- Profile health: your profile completeness score and remaining suggestions.
These numbers are there to help you keep your profile clear and up to date, not to push for high volume. For most therapists, steady and appropriate enquiries are the goal.
Need direct support?
Contact the Centre for Therapy team via your usual support email channel and include a short description of the issue, plus screenshots where possible.